Why can’t I scan with my HP Deskjet printer?
- First, ensure the power connection and USB cable connection between the Compatible device & HP Printer.
- Try to provide a stable network connection for the HP Printer setup devices. Connect all the devices to the same Wi-Fi network
- Open the system desktop home page, Search for Programs and Features on the search bar. Followed to choose the entries.
- Further, choose the desired HP Deskjet printer name ex., HP Deskjet 2652 and pick the uninstall option on it.
- Similarly, click on the Devices and Printers option with the help of a search bar.
- Now, Right-click to the selected HP Printer and delete or remove the existing scan device connection.
- At the same stretch, open the Run command with Windows key + R.
- Now, enter the HP printer name with the required extension and pick the Driver tab.
- Look for the required HP printer driver and click on it.
- Later, move on with the OK option to remove the connected driver.
Another Troubleshooting method for HP Deskjet Printer Won’t Scan:
- Open the Print Server Properties Windows, tap on Apply and OK option.
- On the resultant page, click to uninstall the scanning software for the desired HP printer setup.
- Download the latest scanning software version and install it to add the HP Deskjet printer to it.
- Have a visual inspection on the scanner lid & bed. Make a dust-free setup, before initiating the scanning procedure on the connected HP Printer.
- Get support with other applications like the HP Smart app for the scanning process.
- Just download the HP Smart app from the App Store and open the home page of the running HP Smart app.
- On the home page, click on the plus-sign provided to add the required HP Printer to it.
- Then, click on the scan option by selecting the document to be scanned.
- Finally, start the scan process using the scan option.
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