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HP Envy 5020 won’t connect to the web server

The HP Envy 5020 printer is an efficient printer that comes with all the printing features. But, there are a few issues the printer might encounter from time to time. This does not diminish the quality of the HP Envy 5020 printer. Instead, with the right guidance and troubleshooting instructions, users will be able to utilise the HP Envy 5020 printer back again in no time.

When the HP Envy 5020 printer indicates issues such as “HP Envy 5020 won’t connect to the webserver” the below instructions will have to be followed to resolve the issues. Follow below for further details. Or, contact us for further assistance.

Here are the steps that should be followed to resolve the HP Envy 5020 printer and webserver issue

      1. Begin the process by turning on the HP Envy 5020 printer. Begin by restarting the HP Envy 5020 printer.
        • While the HP Envy 5020 printer is powered up, remove the power cord.
        • The power chord should be removed from the rear end of the HP Envy 5020 printer.
        • Then, remove the power cord from the power supply. This will cause the HP Envy 5020 printer to turn off.
        • Allow the HP Envy 5020 printer to remain turned off for a few minutes.
        • Connect the HP Envy 5020 printer back online using the power cord.
      2. Check the web server before proceeding to make any changes to the HP Envy 5020 printer
        • Check the network connection. The connection should be active and stable.
        • Check the speed at which the connection is functioning. It should be at the required speed.
        • If there are further issues with the wireless connection it should be reset.
        • Move over to the wireless router and press and hold the power button down.
        • Give it a few minutes while you wait for all the LED lights to be turned off.
        • Turn the wireless connection back on and check if the issues still prevail.
      3. Check the device the printer is connected to. Restart the Windows device.
        • Move over to the Windows device and click the Window icon on the screen.
        • From the list, choose the power icon as displayed in the popup menu.
        • Following this, click the Restart option to initiate the restart process.
        • This will assist in resolving underlying issues with the printer.
        • Wait for it to power back up and continue to conduct a check.

Contact us for further assistance if the HP Envy 5020 won’t connect to the webserver even after these changes have been made.