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HP Envy 6020 Setup - Troubleshooting
HP Envy 6020 Leakage of Ink while printing
- Get the lint-free cloth for cleaning the printer, and have the paper sheet handy to lace it on the cartridge.
- Then, enable the printer to provide power to it.
- Unveil the cartridge access door, and take a look at the access area.
- Cut off the power connection. Gently, tap the cartridge tab to release it.
- Check the printer contacts for ink debris and smudges.
- Clean the debris, and check the cartridge for damage.
- If you find the damaged ink cartridge, throw it away and attach a new 123.hp.com/setup 6020 ink cartridge.
HP Envy 6020 Paper Mismatch Error
- Due to various reasons, this error shows up on the printer. Always make sure that you are using the recommended envelopes and paper sizes and types.
- To adjust the paper size, follow the below instructions.
- Click the File to select the required document, and choose your 123hp.com/setup6020 printer from the drop-down list.
- Choose Printer Properties or Preferences for amending the settings you want.
- For reflection of the changes made on the settings, save it properly.
HP Envy 6020 Print job stuck in print queue
- On your Windows computer, get the Run windows using shortcut keys.
- Enter services.msc in that Run box. You will get the Services window displayed on the screen.
- Right-click the Print Spooler from the list and choose Stop.
- Move to the C: Windows > System32 > spool > Printers and remove all the files.
- Restart Print Spooler service with the help of Start option. Highlight the Print Spooler in the Service window.
HP Envy 6020 Scan Quality Issues
- The quality of the scanning documents decreases when the scanner bed has some smudges or dirt.
- You need to assure that the issue is with the scanner and not with the printing.
- Raise the lid and spray glass cleaner and clean it. Close the lid once cleaned.
- Place the documents that are in good condition.
- Sometimes, calibrating the device and resetting the 123.hp.com/envy6020 printer may fix the problem soon.
- Try to scan after increasing the resolution or the contrast.