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Why is my HP Envy Inspire 7955e printer showing offline error?

HP Envy Inspire 7955e printers are known for their efficiency but from time to time printers face issues. To rectify these issues caused by the HP Envy Inspire 7955e printer simple steps should be followed to remove these issues.

We have listed the rectification options for the HP Envy Inspire 7955e printer showing offline error. Ensure that these steps are followed accurately. You also have the option of contacting us to assist in the process of rectifying the HP Envy Inspire 7955e printer offline error.

What should you do when your HP Envy Inspire 7955e printer indicates an offline error?

Begin by restarting the printer, the device and the wireless router.

  1. If the printer is already turned on, remove the power cord while it is turned on.
  2.  Pull out the power cord from the rear end of the printer and then from the power supply.
  3. Allow the printer to remain idle for a few minutes.
  4. Connect the power cord back to the printer and turn it on after connecting it to the wireless connection.
  5. To restart the device, click on the power icon and choose restart.
  6. Give the device some time to power back up after a few minutes.
  7. Move over to the wireless network and press and hold the power button down.
  8. Ensure all the LED lights are turned off. Allow it to remain off for a few minutes.
  9. Turn the wireless connection back on and the wireless network will be connected back.

Restart the Printer Spooler Service

  1. Move over to the device the printer is connected to and click the Start option.
  2. Open the Services app by locating it or keying in the details of the app.
  3. On opening the Service app, scroll further below to choose Printer Spooler.
  4. On locating the printer Spooler, right-click on it and choose Restart from the pop-up menu.
  5. Following this, right-click the printer spooler again and choose Properties from the menu.
  6. A popup box will appear. Make a change to the startup type.
  7. Set the startup type to Automatic. Apply the changes.
  8. Once these changes have been made, restart the printer and proceed further.

Set printer as the default printer

  1. Power up the printer and the device.
  2. Select the Windows option and open the Settings app.
  3. Choose the Control Panel and select Printers and Drivers.
  4. Locate the desired printer from the list and click on it.
  5. Choose Set as Default from the options that are available below the printer.
  6. The printer will now be set as the default printer after the changes have been applied.

Check the wireless connection

  1. Ensure the wireless connection is active. The connection should be stable and active.
  2. Move over to the printer and restart the network settings.
  3. Establish a connection between the printer and the wireless connection.
  4. Press and hold the WPS button on the printer and the wireless router.
  5. The WPS button should be held down at the same time.
  6. Following this, complete the process of connecting the printer and the wireless connection.