How to solve HP Envy Photo 7855 Offline Issue?

This can be quite a common problem for most printer users. Thus, here we are explaining how to fix the Envy Photo 7855 printer offline problem.

Read on.

Switch on the computer and download HP scan doctor.
Then, install the software – HP scan doctor on your computer. The software will troubleshoot the problem for you to resolve it.
Ensure that your HP Envy photo 7855 is set as the default printer on the computer.
Then, confirm that no other device or printer is in connection with your computer.
If in case, any printer is in connection with the device, then remove it. Now, check whether the printer is still offline.
To check whether the offline mode of the printer is changed to online mode, switch off the printer.
Then, turn off the computer. Restart all the devices and connect your printer and device to fix the printer offline issue.
Ensure that the ink cartridges are suitable and properly inserted into the cartridge slots.
Then, confirm that the USB cable is not having any damage. If you see any damage or problem with the USB cable, then replace it with a new and undamaged one.
Move on to the 123.hp.com/envy7855 printer tray is having compatible papers.
Then, ensure that no jammed papers are there. If any jammed paper is there, remove it.
Go to your computer and check that you update the printer driver and software regularly.

Final Thoughts

We hope you got an idea on how to fix the HP 7855 printer offline issue. Though we explained clear how to solve it, still if you have any query, contact us.