123 hp customer support

Ready to help you!
Call us

123 hp customer support
+1 850 359-1308

Why my HP Officejet pro 6968 won’t print or scan?

  • Using your desktop home page, type Programs and features on the search bar. Here, choose the entries.
  • Now, Select the desired HP Officejet Pro 6968 printer and select the uninstall option on it.
  • Alternatively, pick the devices and printers option with the help of a search bar.
  • Further, Right-click to the HP Printer and delete or remove the device connection.
  • Instantly, Open the Run command with Windows key + R.
  • Type the printer name with the required extension and click the Driver tab.
  • Find the desired HP printer driver and click on it.
  • Go with the OK option to remove the connected driver.
  • On the Print Server Properties Windows, click on Apply and OK option.
  • Do the same procedure for the scanning issue.
  • Just uninstall the scanning software for the desired printer setup.
  • And reinstall the HP Officejet Pro 6968 driver with an updated version and add the printer to it.
  • Cross-check the scanner lid and try to dust-free the scanning lid before the scanning procedure.