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HP OfficeJet Pro 7740 Troubleshooting

Few issues make you frustrated when you want to print something quickly. Here are the troubleshooting steps for the most common printer issues many users face. Below, I have listed the HP OfficeJet Pro 7740 Troubleshooting steps that can easily fix the following issues.

HP OfficeJet Pro 7740 Printer Offline issue

The HP printer offline issue occurs when the computer is not able to detect the printer using the wireless network. To fix this problem follow the procedure given below.

  • Cross check the Wi-Fi network and make sure it is stable.
  • Recheck whether both the printer and the computer are connected to the same network.
  • Open the device settings and choose the printer
  • Right click on the printer and click on Use printer offline option
  • Check whether the printer is showing online
  • Clear the printing jobs
  • Make the HP OfficeJet Pro 7740 Printer as the default printer
  • Download compatible printer driver from the 123.hp.com.
  • Conduct a test print to make sure the connection is stable.

HP Officejet Pro 7740 Printer Driver Unavailable

The HP OfficeJet Pro 7740 printer driver unavailable error may occur due to various reasons. Quickly fix this by following the below instructions carefully.

  • Connect the computer and the printer with the wireless network.
  • On the computer press settings and select programs and features.
  • Then search for all the printer drivers and uninstall them.
  • After that, press the device and printers option.
  • Now select the printer and remove it.
  • Then reboot the computer, printer and the wireless network
  • Connect them after they restart
  • Open the browser and reinstall the HP Officejet Pro 7740 driver from the official website of HP.
  • Make sure to choose a fully featured printer driver that is compatible for your operating system and the printer.
  • Follow the prompts to complete the setup and add your printer onto your computer.
  • Conduct a test print.

HP OfficeJet Pro 7740 Printer Won’t Print

If the HP Officejet Pro 7740 Printer is printing blank pages, follow the fixes to resolve the error.

  • Switch ON the printer.
  • On the control panel, click the printer’s menu.
  • Press the printer maintenance button and tap to clean the print head, click continue to clean the printer.
  • Repeat this method twice.
  • Then in the printer take a sample print test.
  • Remove any jammed paper.

In case the problem persists, then there must be issues in the ink cartridges or the slots. Cross check whether the ink cartridges are in the respective slots.

  • Turn OFF the printer and disconnect it from the wall electric socket
  • Open the ink cartridges slot, remove the cartridges slowly and check if there are any leakages, and clean them.
  • After checking each ink cartridge, re place it on the respective ink cartridge slots.
  • Connect the printer cable to a wall outlet
  • Turn ON the printer.
  • Place the printing papers in the paper slot.
  • Then take a test print in both black ink and in color ink.
  • If the problem still persists install new ink cartridges.