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HP Officejet Pro 9015 fax not working

The HP Officejet Pro 9015 printer can fail to function normally from time to time. There is no need to panic when such changes take place. To be able to assist in the process, we have added the below steps to resolve the HP Officejet Pro 9015 fax not working issue. Alternatively, you have the option of getting in touch with us to help resolve the HP Officejet Pro 9015 printer issue of the fax not working.

Follow the steps below to resolve the HP Officejet Pro 9015 fax not working issue

  • It is important to note that the scanner glass bed should be clean.
  • Likewise, the scanner ADF should be free from any obstructions.
  • Check if the ADF is free of debris and it is clean to take scan the file that should be faxed.
  • Complete a few changes to the setting on the HP Officejet Pro 9015 scanner.
  • Ensure the quality of the scan is set to normal and alter the DPI that is the scan resolution.

Set the scan resolution to nothing more than 300 DPI to ensure the success of the scanned files

Apply these changes and proceed with the following steps to ensure the fax begins to work.

  • Start by restarting the HP Officejet Pro 9015 printer.
  • While the printer is powered up, disconnect it from the power supply.
  • Remove the power cord from the rear end of the printer and then remove the power cord from the power supply.
  • Allow the printer to remain turned off for a few minutes and proceed further to turn it back on.
  • Connect the power cord to the printer and back to the power supply and turn it back on.
  • While the printer is powered up, complete a check to ensure the fax issue has been resolved.

Check the lines connected to the HP Officejet Pro 9015 printer

  • Check the distinctive ring service. Make sure the feature is available.
  • Turn on auto-answer. In this case, fax files will be automatically received.
  • For more assistance, contact us. We will be able to resolve the HP Officejet Pro 9015 fax issue.

Ensure to follow the above instructions accurately as mentioned. If there are issues along the way, get in touch with us and we will be able to resolve the HP Officejet Pro 9015 printer issue.