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HP Officejet Pro 9015e printing blank pages

There is no reason to panic when the HP Officejet Pro 9015e printer doesn’t print blank pages. With simple instructions, the HP Officejet Pro 9015e printer can be set to function normally again. The instructions mentioned below should assist in the process of resolving the HP Officejet Pro 9015e printer issue. Alternatively, if you wish to skip the instructions, you can contact us for hand-held guidance with the HP Officejet Pro 9015e printer.

Restart the HP Officejet Pro 9015e printer

  • Begin the process of restarting the HP Officejet Pro 9015e printer.
  • While the printer is powered up, the power cord has to be removed.
  • Note that it should be removed from the printer and then from the power supply.
  • Allow the printer to remain turned off for a few minutes and proceed further.
  • Connect the power cord back to the printer and then the power supply.
  • Turn the printer on and complete a quick check to ensure the issue is resolved.

Update the HP Officejet Pro 9015e driver

  • If there is an update available, make sure the HP Officejet Pro 9015e printer driver is updated.
  • If there is an issue with the driver even after the update, the HP Officejet Pro 9015e driver should be uninstalled.
  • Move over to the device and open the Control Panel. From the list, choose Printers and Devices and locate the HP Officejet Pro 9015e from the list.
  • Uninstall the driver and proceed further to download the driver from the HP Support website.
  • Install the driver on the device and proceed to complete the driver setup.

Check the ink cartridges

  • The ink cartridges should have sufficient ink for them to be able to print without any issues.
  • If there is an issue, such as the printer printing blank pages, then check the ink cartridges.
  • If there is any damage caused to the HP Officejet Pro 9015e ink cartridge, it should be replaced.
  • Note that the ink cartridges used should be original HP ink cartridges.

Clean the print head

  • Over time, using the printer can cause an issue with ink flow. Hence, it has to be cleared.
  • Remove the existing cartridges and the print head for it to be cleaned.
  • Ensure that the process is performed with caution to avoid issues.
  • Clean the print head and clear the nozzles of blocks and clogs.

Once these changes have been made, proceed further to take a test print to ensure the issue with the HP Officejet Pro 9015e printer printing blank pages is resolved. If there are issues despite following the instructions that have been mentioned above, you have the option of contacting us further to assist in resolving the HP Officejet Pro 9015e printer printing blank pages.