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HP Deskjet 3635 Troubleshooting

Fix problems with page not printing (unable to print) in HP Deskjet 3635

  • Confirm that the 123 hp com dj3635 printer is not in offline mode.
  • In the start menu, go to printers and faxes.
  • Select the desired printer, right-click, and select the Use printer online option.
  • Set it as the default Printer and ensure the configuration by printing a test page.
  • Right-click on the printer and choose the properties.
  • Next, click on the Print Test Page button.

How to solve paper-jams and feed issues in HP Deskjet 3635

  • Turn off the 123.hp.com/dj3635 printer and remove the power cord.
  • Find the rear access door and then open it by turning the dial counter-clockwise.
  • Check the pressure rollers on the rear access door and remove the jammed paper.
  • Make sure the printer paper tray is empty.
  • Reinstall the access door and reconnect the power cord.
  • Place the paper correctly with proper dimension according to the printer.

What if the HP Deskjet 3635 printer is not found during installation?

  • Download and run the HP Print and Scan doctor.
  • If the issue is not fixed, then uninstall the driver and reinstall the latest HP Deskjet 3635 driver and software.
  • Open the Control panel and go to Program and features.
  • Click on Uninstall the program and open the list of the installed programs.
  • Now, turn on the 123hp.com/dj3635 printer.
  • Move to the HP official site, and search for the compatible driver suitable to the device OS.
  • Download and install the driver.
  • Still the issue not solved, call our toll-free number for quick assistance.

How to know my wireless network name or password in HP Deskjet 3635?

  • Open a secured web browser.
  • And enter Home in the address bar and press enter button on the keyboard.
  • When asked, type the connection hub username there.
  • After this, type the password of the connection hub and click OK.
  • Now enter the wireless option,
  • The wireless settings will be displayed, which includes the network name and the password.
  • Now you can view and change the Wi-Fi settings by using a web browser.

How to Fix cartridge problems in HP Deskjet 3635

  • Turn off the printer and remove the ink cartridges present in the printer.
  • Run your finger on the top of the cartridges to check if anything is stuck there.
  • Now with the nozzle facing straightly the printer reinsert the cartridges.
  • Now turn on the 123hpcom dj3635 printer, router, and computer by connecting the power cord again.
  • Take a test print to verify the printer is working properly.

What to do if 'Scan to Computer Cannot Be Enabled' displays?

  • Turn on the printer and Apple menu open finder option.
  • Select the Application and double click on the HP Folder, and double click the HP utility.
  • Click on Settings, and select the “Scan to computer” option, and Enable it.
  • On the control panel, go to the scan menu or icon, and select your computer name.
  • Test by providing a scan job to check the issue is resolved.
  • If the issue is still there, restart the 123.hp.com/dj3635 printer again.
  • In few cases, it takes many attempts before scanning is re-enabled.