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Troubleshooting Offline HP Smart Tank 7605 Printer Problem

The HP Smart Tank 7605 printer online is one of the common problems that several users might face.
When you are about to print a vital document and you see a popup as “HP Printer is Offline”. It will definitely make you feel frustrated. However, you don’t have to think too much if you face this problem. You can fix this HP Printer issue quickly using the method discussed in this blog post.

Methods to Convert the Offline HP Smart Tank 7605 Printer to Online

Troubleshooting the HP Smart Tank 7605 printer offline problem is easily possible. For this, follow the methods explained here. Here we are explaining the methods to solve the printer offline issue for Windows and Mac devices.

Windows

The simple instructions for resolving the offline problem on the Windows device are:

Method 1: Diagnose & Fix

  • Access the computer connected to the HP Smart Tank 7605 printer. Then, get the HP Smart App software file on the computer.
  • Run the software file and finish the setup process. After that, open HP Smart App and choose- Diagnose & Fix.
  • After that, click the Start button and proceed with the on-screen procedure.
  • Finish the process and check whether the problem is fully resolved.

If the HP Smart Tank 7605 printer is still not online, then move on to the next method.

Method 2: HP Print and Scan Doctor

  • Move on to the Windows computer and ensure it is flawless. Then, download the setup file of HP Print and Scan Doctor on the computer.
  • Extract the setup file and proceed with the on-screen procedure. Finish the software installation.
  • Open the software and choose – Start displayed on the home screen. Now, click on your preferred printer name and run the diagnostic.
  • If your HP 7605 printer is not on the device, then select- My product is not listed. After that, follow the wizard instructions and troubleshoot the connection problem.

Still, if the HP Smart Tank 7605 printer is offline, then continue to the next method.

Method 3: Set HP Smart Tank 7605 Printer as Default Printing Option

  • Access the section- Printers & Scanners on your Windows device.
  • Ensure the option- Let Windows manage my default printer doesn’t have a tick mark. Now, click your preferred printer name and select- Manage.
  • Choose- Manage your device and select- Set as default. After that, access the section “devices and printers” on the Windows computer.
  • Right-click on your printer and choose- Printer Properties. Then, select the Ports tab.
  • Now, check for the WSD port in the displayed list. If the WSD port is not there, then take a print of the network configuration page. Then, create a manual IP connection and add a TCP/IP printer port to your Windows device.
  • If the WSD port is there, then ensure the check box is properly selected. Then, move on to the Services section and continue with the wizard steps.
  • Check and confirm the status is “Running” and the Startup Type is set “Automatic”. Proceed with the procedure and finish the process.
  • Create an IP connection manually as per the standard instructions. Then, check the connection between the HP 7605 printer and the computer.
  • Ensure the connection is stable. Then, ensure the connection between the printer and the electric outlet is stable.
  • Finally, print any file as a sample.

Mac

The standard set of instructions for fixing the HP 7605 printer offline issue on a Mac device is:

Method 1: Diagnose & Fix

  • Download the HP Smart App software on the Mac device. Extract the HP Smart App setup file and follow the procedure given on the screen.
  • Finish the HP Smart App installation process and open it. Now, select- Diagnose & Fix and choose- Start.
  • If any issues are there, follow the procedure displayed on the screen and complete the process.

If the HP 7605 printer is still offline, then use the next method.

Method 2: Reinstall HP Smart Tank 7605 Printer

  • Open the section- Printers & Scanners and select your printer’s name. Then, choose the “Remove Printer” option and select- Remove Printer.
  • After that, select- Add Printer, Scanner, or Fax. Now, you will see a list of printers on the screen.
  • Choose your Smart Tank printer and select the Add option. Follow the wizard steps and finish the printer reinstallation process.

Method 3: Printer System Resetting

  • Move on to the section- Printers & Scanners. Right-click on the preferred printer name and click- Reset Printing System.
  • Wait for the resetting process to finish and restart the HP Smart Tank 7605 printer.
  • Choose the option- Add or Add Printer, Fax, or Scanner and select your HP printer from the list.
  • Click on the displayed Add option and finish the process using the wizard steps.
  • Create an IP connection manually. Then, ensure the printer is properly connected to the computer and electric outlet.
  • Finally, print any document as a test.

Conclusion

I hope now you’re clear on how to resolve the HP 7605 printer offline issue on Mac and Windows devices.

If you have any doubts about the above-explained method, feel free to reach us.