123 hp customer support

Ready to help you!
Call us

123 hp customer support
+1 850 359-1308

Why is my HP Officejet pro 9012e printer saying it’s offline when it’s not?

Offline issues are quite a common issue that can be occurred for any reason while handling the printer and access. Make use of the given guidelines and accomplish effortless printer access.

  • Initially, you need to connect through the Devices option > Printers & Scanners from the search list.
  • Move on with the Windows Manage My default printer is already selected, utilize the check box to unselect.
  • Make use of the Manage option after selecting the needed printer name as per the shown list of printer names available.
  • Confirm with the option Set as Default using the Manage your device tab.
  • When it is windows 7,8- connect through the Devices on the windows search tab to pick the Printers & Scanners
  • Utilize the follow-on page to obtain the list of device names to pick.
  • Now, choose the desired HP Officejet Pro 9012e printer by right-clicking on it.
  • Further, connect via the option- set as Printer online.
  • Next, ensure with the other printer arrangements and configurations to get free from the basic printer offline errors.
  • Move on with the system settings and check whether the selected driver software is the latest or not.
  • Ensure with the needed driver software’s errors like corrupted or malfunctioned.
  • Access through an option like Printers and Scanners and pick the required HP printer name to right-click on it.
  • Operate via the drop-down menu and use the settings which are appropriate & to execute the best printing work.
  • If at all, it shows any corrupted or malfunctioned, make use of the HP Official page and reinstall the driver with its latest version and add the printer to it.
  • You have to ensure the HP Officejet pro 9012e printer’s current status.
  • Finally, choose the needed file to be printed and hit the print option to make sure the printer has retrieved to online mode.

Call our technical team for instant support to get back the printer to online mode.