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How to Setup HP Printer & Scan Doctor for Troubleshooting

In this blog, we are going to explain about HP Print & Scan doctor and how to set it up for troubleshooting.

Starting with,

What is HP Print and Scan Doctor?

HP Print and Scan Doctor is software available for free. It helps to fix a range of scanning and printing problem associated with HP printers. The software is compatible with several OS versions ranging from Windows XP to Windows 10. It also helps to solve several other printing, as well as monitoring issues. The issues include:

  • Disconnecting the printer
  • Firewall issues
  • Accessibility problems
  • Checking error messages

And much more

The HP Print and Scan doctor software tests and fixes a range of things. It includes:

Device Status – It checks some errors with HP printers such as paper jams, ink problems, feed issues, and much more. The software also checks the driver to ensure the driver is not having any problems.

Connectivity – When the printer and computer are in connection via a USB cable, the software ensures that the connection is proper.

Device Manager – The HP Print and Scan Doctor utility tool checks for issues that may affect the device manager.

Device Conflicts – It checks the harbor configurations of your HP printer and confirms to have no system disputes such as other printers with the device.

How to solve the HP printer offline issue with HP Print and Scan Doctor?

The general steps for solving the HP printer offline problem are:

  • Move on to your computer and power it up.
  • Ensure that the computer has a secure internet connection.
  • Download HP Print and Scan Doctor utility tool on the computer.
  • Open the utility tool setup file and continue with the on-screen steps.
  • Install the utility tool on the computer and open it.
  • After that, click on the Start option and choose your HP printer name.
  • Switch on it and if the printer is not there, select the Retry option.
  • Continue with the wizard procedure if any linking problem is there.
  • If the wizard asks to ON the printer applications, choose – Yes and continue.
  • Now, when the wizard prompts to set your HP printer as the standard printer, select – Yes.
  • Continue and solve the printer offline problem.

How to fix the print jobs stuck in the queue with HP Print and Scan Doctor?

  • Save the setup file of HP Print and Scan Doctor on the Windows computer.
  • Open the setup file and continue with the wizard procedure.
  • Install the HP Print and Scan Doctor software on the computer.
  • Access the software and choose the option- Start.
  • Select your printer name and turn it ON.
  • If your HP printer name is not there, select the Retry option.
  • Then, if any linking issue, then proceed with the wizard steps and choose- Print Fix.

Final Opinion

Now, we believe that you are clear with how to use the HP print & scan doctor utility file for solving printer problems. If you have any queries regarding any info given in this blog, contact us.